One of the best ways to improve your debt outcomes and collections performance is to have an effective data strategy.
Our services include:
Reviewing your data dictionary
First, we'll review your current data catalogue and data management processes, identifying opportunities to capture data from your customer journey that will enhance your customer view.
Reviewing external data sources
Based on your problem set and business challenges, we will review available data sources from the market which can be integrated to enhance your customer view.
Benchmarking costs for third-party data
Getting value from your third-party data is key to a cost effective data strategy. Using our unique vantage point at the centre of the industry, we can advise you on whether your existing data providers are providing commercial value for money, and can assist in negotiation of new data sources.
Creating data models to aid scorecard builds
We can assist in defining key variables that can be modelled from raw event data to translate account activity into variables that can be subsequently used in scoring and segmentation.
Integrating technology
Our team can support with the integration of new data sources into your collections platform or data environment, accelerating your ability to ingest and take advantage of new data sources.
Discuss your needs with our team