Scroll
Contact us

Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

Collections system implementation readiness

Collections system implementation readiness
“We’ve seen collections system implementation projects run over time and over budget so many times. The key to avoiding this is a solid pre-implementation process to ensure plans are achievable and in line with the organisation’s requirements."
Owen Atkinson, Head of Delivery Services

HOW CAN WE HELP YOU?

Pre-implementation is an often overlooked but critical phase when implementing a collections system, so we have designed this service to ensure that you have the very best chance of success. We will review your collections system implementation project plan, confirm key requirements and check if your resource plan meets delivery expectations. 

Not taking this step may cause delays, higher costs and an unsatisfactory final product. A small investment upfront will ensure that the investment in your transformation project has the very best chance of success by setting up your debt collection software project correctly from the start. 

We’ve managed hundreds of projects over the past 25 years across over 40 systems, including C&R Software Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Optimus, Qualco QCR, and Tietoevry Collection Suite Nova, IE Hub, and Financial Cloud, as well as many others.

We will ensure you’re ready to move to the next stage of the project by: 

  • Ensuring the collections system implementation design and requirements are aligned with your business needs 
  • De-risking the strategy evaluation 
  • Examining the platform delivery plan 
  • Reviewing the project governance structures 
  • Ensuring you have the right resource, with the right capacity, at the right time
  • Validating the plan to ensure it will meet your requirements, budget and timeline 

You’ll receive a report with all this information and practical advice. If needed, we will provide an updated project plan and suggestions to save you additional money and time.

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

Working with Arum on your collections system implementation project plan means you’ll: 

  • Be ready to start, knowing what you need to do and when 
  • Have a much higher chance of being on-time and budget with a realistic plan 
  • Be significantly more aware of likely risks, pitfalls, impacts and programme needs, including knowing when to flex resource levels and when to move to the next project stage  
  • Go-live more quickly 
  • Reduce project costs 


“The expertise, efficiency & considered way the Arum team supports BNZ is second to none and has enabled us to feel confident in our approach and resulting outcomes. We couldn't be happier with the decision we made to partner with Arum
.” General Manager, BNZ


 

Discuss your needs with our team


COLLECTIONS SYSTEM IMPLEMENTATION READINESS IN ACTION

Case Study

Debt management system implementation for Scottish bank

Case Study

Successful build of custom automated Breathing Space solution

News

Arum and Lloyds Banking Group win Collections and Customer Service Award for Breathing Space solution

Event

Arum and Lloyds Banking Group win Innovation Award for Breathing Space solution

Total
Accenture
Department for Work & Pensions DWP
HSBC
AIC
Anglian Water
Aktiv Kapital
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE (Irish Water)
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

This site uses cookies, if you continue without changing your settings, we'll assume that you are happy to receive all cookies. Click here to learn more about cookies.

Continue

Request a Callback

Sign up to receive the latest collections and recoveries thought leadership insights from Arum:

For more information on how we use your data, please view our privacy policy