Collections system implementation

“Our experts have managed hundreds of system implementations over the last two decades. We know exactly how to support your team and ensure you get the system set up exactly how you want, without running over time or budget."
Forid Meah, Principal Consultant

HOW CAN WE HELP YOU?

Implementing a collections system is complex and can be daunting. For most companies, this is a once-in-a-decade activity and it’s likely that you don’t have a fully experienced team to support this. There are many areas of risk, such as scope, cost, time and regulatory compliance. The most important thing is that you end up with your system set up exactly how you want it, to go live when you want, at a suitable budget, and that it is capable of delivering the business and customer outcomes supporting the investment case.

In the past 25 years, we've handled countless projects on various systems. These systems include C&R Software Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Systems Optimus, Qualco QCR, and Tietoevry Collection Suite Nova, IE Hub, and Financial Cloud, as well as many others.

Our experts can handle the entire collections system implementation or augment your team. We can do this remotely, in-person or hybrid. This always ensures a smooth project and no disruption to daily operations.

We can help you to:

Define the project strategy and approach
Support design, develop, test and implement
Migrate accounts from your current debt collection software to the new one
Support you with identification and implementation of new features

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

By working with us on your collections system implementation, you will:

Go-live sooner
Realise ROI more quickly
Keep costs down
Remove the hassle of managing the project in-house, freeing up your team to focus on BAU
De-risk the process
Gain access to a team of experts with specialist collections technology skills
Experience fewer errors, reworks and delays
Improve your customer experience
Reduce regulatory or compliance instances
Set up your platform to support future growth and change

“I can confidently say without any doubt, Arum became an intrinsic & well-respected part of the team, without whom we would not have achieved all that we have so successfully.” Programme manager, Top 5 UK Retail Bank

Discuss your needs with our team